Welcome to Twilight Horizons

🎮 Responsible Gaming

Last updated: 30 January 2025

🛡️ Twilight Horizons's Commitment

Twilight Horizons is committed to promoting responsible gaming and ensuring a healthy experience for our players. We provide tools and support to help manage your gaming activities responsibly.

📜 Introduction

This Responsible Gaming Policy (RSG Policy) provides information and resources available to players on twilighthorizons.com. This policy is part of our Terms of Use and may be updated at any time.

🛠️ RSG Program from Twilight Horizons

Our Responsible Gaming Program helps players make informed decisions, prevent problematic behaviors, and offers tools such as:

• 🧠 Player education and awareness
• 🔧 Self-exclusion and breaks
• 📞 Support from professional organizations

⏳ RSG Access Control Instruments

☕ Breaks

Players can take temporary breaks via the platform under "Options for Responsible Gaming."

• 🗓️ Breaks available for 1, 3, 7, 14, or 30 days
• ⏳ Reactivation only possible after the selected period expires

🚫 Self-Exclusion

Restricts account access for extended periods. Available via the contact form.

• ⏳ Available for 6 months, 1 year, 3 years, 5 years, or indefinitely
• 📭 Marketing emails are paused
• 🔄 Temporary exclusions end automatically
• 📌 Indefinite exclusions require a 7-day reflection phase for reactivation

❌ Permanent Closure

For players who want to permanently close their accounts, contact customer support.

• 🚪 Cannot be undone

🤝 Support Organizations

If gaming negatively impacts your mental health or finances, we encourage you to seek professional support:

• 🧑‍⚕️ Gaming Addicts Anonymous (GAA) - Support for gaming addiction
• 💰 Debt Advice - Financial Counseling Association of America (FCAA)
• 🏦 Financial Support - National Foundation for Credit Counseling (NFCC)

📞 Contact Information

• 📩 Email: play@twilighthorizons.com
• 🌐 Website: twilighthorizons.com
• 📍 Address: 27 Wallum Court, Zara, New South Wales, 2484, Australia
• 📞 Telephone: +61 (02) 6667 4561